To enhance the security of e-Way Bill/e-Invoice System, NIC is introducing 2- Factor Authentication for logging in to e-Way Bill/e-Invoice system. In addition to username and password, OTP will also be authenticated for login.
There are 3 different ways of receiving the OTP. You may enter any of the OTP and login to system. The various modes of generating OTP are explained below:

  • SMS: OTP will be sent to your registered mobile number as SMS.
  • On ‘Sandes’ app: Sandes is a messaging app provided by government so that you can send and receive messages. You may download and install the Sandes app on your registered mobile number and receive the OTP in it.
  • Using ‘NIC-GST-Shield’ app: ‘NIC-GST-Shield’ is a mobile app provided by e-Way Bill /e-Invoice System, so that OTP can be generated by using the app. This app can be downloaded only from the e-Waybill / e-Invoice portal from the link ‘Main Menu2-Factor Authentication. Install NIC-GST-Shield’.

Registration for 2-Factor Authentication:

  • Access the e-Waybill System and navigate to the Main Menu.
  • Choose the “2 Factor Authentication” option.
  • Confirm the registration process for 2 Factor Authentication.
  • Provide the OTP (One-Time Password) along with the username and password.
  • The OTP authentication is specific to individual user accounts.
  • Sub-users associated with a GSTIN (Goods and Services Tax Identification Number) will have their separate authentication.
  • The authentication process for sub-users depends on the mobile number registered in the e-Way Bill/e-Invoice System.
  • Once registered for 2 Factor Authentication, it applies to both the e-Waybill and e-Invoice systems.

 This Article is only a knowledge-sharing initiative and is based on the Relevant Provisions as applicable and as per the information existing at the time of the preparation. In no event RMPS & Co. or the Author or any other persons be liable for any direct and indirect result from this Article or any inadvertent omission of the provisions, update etc. if any.

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